Generally, we do not knowingly collect information from children on this site. We encourage parents to talk to their children and supervise their use of the Internet and the information they disclose to Web sites.
In some cases, there are treatments that pertain to children, and while this site is not intended for use by minors, you may have the opportunity to provide personal information about a child. Such information will only be used to provide the requested services, and for no other purposes.
About This Site
In our effort to bring you up-to-date and accurate product and resource information, we use various expert sources and studies to develop site content. As a result, you may find slight differences in statistics and/or percentages across various articles—because different sources can view data differently.
Information We Collect and How We Collect It
We may collect many different types of information from you, for different purposes. The information we gather falls into three categories: (1) personal information you supply, or that is necessary for your use of our programs or services (2) aggregate information collected as you navigate through our site, and (3) publicly or commercially available information.
On Our Web Sites
We may collect information from you, both actively and passively. Like many Web sites, we may ask you specific questions (for example, such as questions to complete a registration) and permit you to communicate directly with us via e-mail, feedback forms, and/or chat rooms. Some of the information that you submit may be personal information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).
Some areas of this site may require you to submit treatment and/or demographic information in order for you to benefit from the specialized features (such as newsletter subscriptions, tips/pointers, etc.) or to participate in a particular activity (such as promotions). You will be informed at each information collection point what information is required and what information is optional.
As you navigate through a Web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. This site may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet. We use your IP address to diagnose problems with our server, report aggregate nonpersonally identifiable information, determine the fastest route to your computer in connecting to our site, and administer and improve the site.
Cookies and Similar Technologies
We also collect information about your use of our site through cookies and similar technology. A "cookie" is a bit of information that a Web site sends to your computer that helps the site remember information about you and your preferences and recognize you as a return visitor to the site. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, we may combine this information with other information collected from or about you in order to help customize content.
"Web beacons" (also known as Internet tags, single-pixel GIFs/PNGs, clear GIFs/PNGs, invisible GIFs/PNGs, and 1-by-1 GIFs/PNGs) are smaller than cookies and tell the Web site server information, such as the IP address and browser type related to the visitor's computer. This site may at times use Web Beacons.
"Navigational data" ("log files," "server logs," and "clickstream" data) are used for system management, to improve the content of the site, for market research purposes, and to communicate information to visitors. This site may at times use navigational data. To learn more about cookies and other tracking technologies, you can visit http://www.allaboutcookies.org/.
Other Personal Information Collection
In order to provide you with service and program benefits, we may also collect more sensitive personal information from you related to your health, treatment, prescription, pharmacy, and other information related to your use of our programs and services. This information may include, for example: physician name and address, pharmacy name and location, medication name, dosage information, prescription number and date prescription was filled, and other relevant information. You may provide this information in various ways, including through our web sites, your mobile device, or by calling one of our program call centers. We provide appropriate levels of protection to this information, and limit sharing of this more sensitive, information to only those purposes and with those authorized third parties as necessary to provide you with benefits of our programs and services. Shire may use non-identifiable information, or aggregate, non-identifiable information collected to enhance and improve our programs and services.
Publicly/Commercially Available Information Collection
Publicly or commercially available information is defined as information that an individual makes or permits to be made available to the public, or is legally available through an independent list broker or other third party, and/or is legally obtained and accessed from, amongst other sources: government records that are available to the public, journalistic reports, or information that is required by law to be available. We may collect publicly available information or purchase commercially available information about you from third parties.
Generally, online social media resources are interactive tools that enable you to collaborate and share information with others. Social media resources include but are not limited to social networks, discussion boards, bulletin boards, blogs, wikis, and referral functions to share Web site content and tools with a friend or colleague. Shire may collect personal information from you to enable you to use online social media resources we may occasionally offer to you. Shire may also enable you to use these social media resources to post or share personal information with others. When using social media resources, you should take into careful consideration what information about yourself you choose to share with others. Shire provides additional notice and choices about how personal information is collected, used and disclosed on our Web sites and other online resources that offer social media.
In addition to the uses described above, some Shire Web sites and online resources are specifically designed to be compatible and used on mobile computing devices. Mobile versions of Shire Web sites may require that you log in with a user account for that Web site. Information about your use of the mobile version of the Web site will be associated with your user account. Further, some of our Web sites and online resources may enable you to download an application, widget or other tool that you can use on your mobile or other computing device. Some of these tools may store information on your mobile or other device. These tools may transmit personal information to Shire to enable you to access your user account and to enable Shire to track use of these tools. Some of these tools may enable you to e-mail reports and other information from the tool. Shire may use personal or non-identifiable information transmitted to Shire to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this Policy Statement or in other notices Shire provides.
Use and Disclosure of Information
Length of Personal Information Retention
Personal information will be stored as long as the information is required to fulfill Shire's legitimate business needs or the purposes for which the information was collected, or until an individual whose data is involved requests that we delete that information (unless its retention is required by law).
Access and Correction
To keep your personal information accurate, current and complete; please contact us as specified below. We will take reasonable steps to update or correct or to remove personal information in our possession that you have previously submitted via this site or that we have acquired from other sources.
We take commercially reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.
In the event of an incident or security breach resulting in your personal information being accessed, lost, or stolen by an unauthorized third party, Shire will exercise commercially reasonable efforts to (i) notify you to the extent required by law; and (ii) identify the personal information that was accessed/disclosed using the contact information you have provided to us or by any other reasonable means.
Links to Other Web Sites
How to Contact Us / Accountability
300 Shire Way
Lexington, MA 02421
This policy statement was last revised April 12, 2016 .